Build support operations and customer channels into anything.
Create and operate cases, manage customers, read organization context, retrieve reports, use TAI AI operations, and automate external systems through signed webhooks.
Scoped API keys
Create least-privilege keys, set per-key request limits, revoke them instantly and see last-used activity.
Operational case API
Assign, reply, resolve, tag and escalate support cases from your own application.
Customer API
Create and update customer identities while keeping the same tenant boundary as the SupportHub workspace.
Signed webhooks
Receive HMAC-SHA256 signed events with automatic retry, delivery history and manual replay.
API observability
See request volume, errors, routes, latency and key activity from the workspace.
Automation ready
Use SupportHub as the operational layer beneath Shopify, WooCommerce, mobile apps, bots and custom systems.
Omnichannel API
Read channel accounts, conversations, health and delivery state, and queue outbound messages through the same tenant-scoped API.
Authentication
Send your tenant-scoped key in x-api-key.
x-api-key: wps_••••••••
Keys and webhook secrets are shown in full only when created.
Webhook verification
SupportHub signs the exact JSON request body using HMAC-SHA256. Compare your computed signature with the x-supporthub-signature header.
sha256=<hex_hmac_of_raw_request_body>